Setting up actions and notifications

Actions are used to automatically correct problems and influence certain aspects of a local or remote system.

For example, you can restart an incorrectly functioning service, modify the registry by running a script, shut down the computer, and so on.

Actions are triggered by the results of sensors or other actions, as regulated by the monitoring scenario.

Like sensors, actions can also be started manually or on a schedule.

Any action can be disabled. In such a case, it can't be run until reenabled from its context menu or editor.

Creating actions

To create an action and assign it to a sensor (or another action), use the Scenario builder.

Actions can also be created and assigned only to the device in the same way as sensors.
This can be done from the context menu of a device or group in the Network tree.

Whichever method is used, the action configuration wizard will appear.

The first step involves the selection of a network node where the action will be performed.
If the node is already selected, this step will be automatically skipped, but you can return to it if you need to select a different node.

 

On the second step, select the action type by clicking + in front of it.

 

Some actions may request login information for authentication on the remote device.
If the corresponding logins are not found, the wizard will prompt you to add a new login.
For more information about how it works, see the Authentication section.

On the final step, you will be asked to set the parameters of the selected action.

You can also configure the periodic execution of the action using the Task scheduler here.

 

To view the complete list of existing actions and information about them and to manage them, use the Action list widget located on the Actions dashboard.

Assigning notifications

To instantly notify the appropriate personnel about sensor and action results, notifications are used.

Sensors and actions can be assigned any number of notifications that are executed after the checks or action operations are over, depending on the event status (Up/Down or Done/Failed).

If a sensor or an action is tied to a group that contains devices, then notifications will be sent for each of the devices based on the status of each event.

To assign a notification about the Up or Down (Done/Failed) status, use the context menu of the corresponding sensor or action.

On the first step, select the notification type by clicking + in front of it.

 

Set the parameters for the selected type of notification on the second step.

 

To view the list of assigned notifications and change their parameters, edit the corresponding sensor or action and go to step 3. You can also add new notifications from here.